At Car Wash, we strive to deliver top-quality cleaning services and ensure customer satisfaction with every visit. However, if you are not fully satisfied with our service, we are here to help.
You may request a refund within 3 days of receiving the service. To qualify, please contact us as soon as possible and provide details of the issue. Refunds are considered on a case-by-case basis and are typically approved in cases of incomplete service, damage caused during the wash, or if the service provided did not meet the described standard.
To initiate a refund, please email us at [email protected] with your receipt, vehicle details, and a brief explanation of the issue. Including photos, if applicable, can help us process your request faster.
Once your request is reviewed and approved, the refund will be issued to your original payment method within 5–7 business days.
If you have any questions about our refund policy, feel free to reach out to us at [email protected]
Thank you for trusting Car Wash with your vehicle!